What is your Minimum Order Quantity (MOQ)?
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Our MOQ is flexible to support brand growth. Generally, it starts from 500-1000 units for standard OEM branding and 2000 units for deep ODM customization.
Do you provide full OEM and ODM services?
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Yes. We offer End-to-End solutions including ID design, PCBA engineering, tooling, and mass production at our ISO 9001 certified facility.
What certifications do your products carry?
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All products are engineered to meet global standards, including CE, FCC, RoHS, and Qi. We also assist clients in obtaining specific local certifications like UL, PSE, or KC.
What is the typical production lead time?
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Standard OEM orders typically take 25-30 days. For new ODM projects involving new tooling, the timeline is approximately 45-60 days from design approval to shipment.
How do you ensure product quality and safety?
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We implement a four-stage QC process: IQC (Incoming), IPQC (In-process), FQC (Final), and OQC (Outgoing). 100% of our power products undergo a 4-hour aging test before packing.
Can you help with custom PCBA or ID design?
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Absolutely. Our in-house R&D team specializes in GaN technology and intelligent power allocation, allowing us to create unique hardware and aesthetic designs tailored to your brand.
Can I request samples before placing a bulk order?
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Yes, we encourage sample testing. Standard samples can be shipped within 3-7 days to ensure the quality and performance meet your requirements.
What are your payment and shipping terms?
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We typically work with T/T (30% deposit, 70% before shipment). We offer FOB, EXW, and DDP shipping options to accommodate your logistics preferences.
What is your warranty policy for defective products?
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We provide a 12-24 month warranty depending on the product category. Any units with manufacturing defects will be replaced or credited in your next order.
Do you offer custom retail packaging design?
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Yes. Our design team can help create Eco-friendly or premium retail packaging, including gift boxes, blister packs, and custom manuals to ensure a complete brand experience.
Can you help with product certification for different markets?
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Yes, we assist with CE, FCC, RoHS, Qi, UL, PSE, KC and other market-specific certifications. Our team will guide you through the entire process.
What is your production capacity and lead time?
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Our factory can produce 1 million+ units monthly. Standard orders ship within 25-35 days after sample approval. Rush orders available with dedicated production lines.
Do you provide dropshipping services for e-commerce sellers?
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Yes, we offer warehousing and fulfillment services for Amazon FBA and other e-commerce platforms. We can ship directly to your customers or fulfillment centers.
What quality control measures do you have in place?
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We implement 4-stage QC process: IQC (Incoming), IPQC (In-process), FQC (Final), and OQC (Outgoing). 100% of products undergo 4-hour aging test before shipping.
